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Original Article
Digitalization and Its Influence on Employee Engagement and Job Satisfaction: A Study with Special Reference to Ranchi
Vivek Kumar1
Anusha Priya2
1 Research scholar, Department of Management, Jharkhand Rai University, Ranchi, Jharkhand, India. 2 Associate professor, Department of Management, Jharkhand Rai University, Ranchi, Jharkhand, India
Published Online: July-August 2026
Pages: 330-337
Cite this article
↗ https://www.doi.org/10.59256/ijrtmr.20260604036References
1. Castellacci, F., & Tveito, V. (2022). Decomposing the effects of digitalization on workers' job satisfaction. International Review of
Economics.
2. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3),
319–340.
3. Hagberg, J., Sundström, M., & Egels-Zandén, N. (2016). The digitalization of retailing: An exploratory framework. International Journal
of Retail & Distribution Management, 44(7), 694–712.
4. Hänninen, M., Kwan, S. K., & Mitronen, L. (2021). From the store to omnichannel retail: Looking back over three decades of research.
International Review of Retail, Distribution and Consumer Research, 31(1), 1–35.
5. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal,
33(4), 692–724.
6. Mostaghel, R., Oghazi, P., Parida, V., & Sohrabpour, V. (2022). Digitalization driven retail business model innovation: Evaluation of past
and avenues for future research trends. Journal of Business Research.
7. Roe, M., Spanaki, K., Ioannou, A., Zamani, E., & Giannakis, M. (2022). Drivers and challenges of Internet of Things diffusion in smart
stores: A field exploration. Technological Forecasting and Social Change.
8. Schaufeli, W. B. (2013). What is engagement? In C. Truss et al. (Eds.), Employee Engagement in Theory and Practice. Routledge.
9. Vial, G. (2019). Understanding digital transformation: A review and a research agenda. Journal of Strategic Information Systems, 28(2),
118–144.
Economics.
2. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3),
319–340.
3. Hagberg, J., Sundström, M., & Egels-Zandén, N. (2016). The digitalization of retailing: An exploratory framework. International Journal
of Retail & Distribution Management, 44(7), 694–712.
4. Hänninen, M., Kwan, S. K., & Mitronen, L. (2021). From the store to omnichannel retail: Looking back over three decades of research.
International Review of Retail, Distribution and Consumer Research, 31(1), 1–35.
5. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal,
33(4), 692–724.
6. Mostaghel, R., Oghazi, P., Parida, V., & Sohrabpour, V. (2022). Digitalization driven retail business model innovation: Evaluation of past
and avenues for future research trends. Journal of Business Research.
7. Roe, M., Spanaki, K., Ioannou, A., Zamani, E., & Giannakis, M. (2022). Drivers and challenges of Internet of Things diffusion in smart
stores: A field exploration. Technological Forecasting and Social Change.
8. Schaufeli, W. B. (2013). What is engagement? In C. Truss et al. (Eds.), Employee Engagement in Theory and Practice. Routledge.
9. Vial, G. (2019). Understanding digital transformation: A review and a research agenda. Journal of Strategic Information Systems, 28(2),
118–144.
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