Smart Stay- Hotel Management

DOI

https://www.doi.org/10.59256/ijrtmr.20250506013

Published In

Volume 5, Issue 6 (2025)

Published Online

November-December 2025

Pages

101-104

Article Type

Original Article

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The hospitality industry plays a crucial role in economic growth, tourism development, and employment generation. However, traditional hotel management practices often face challenges such as inefficient room booking processes, poor customer service management, lack of centralized data handling, and limited automation in daily operations. These issues lead to operational inefficiencies, reduced customer satisfaction, and revenue loss. This project proposes a Smart Hotel Management System, a comprehensive web-based platform designed to automate and streamline hotel operations using modern software technologies. The system integrates modules for room reservation, customer management, staff administration, billing, and service requests. It provides real-time availability tracking, secure online booking, automated billing, and efficient record management through a centralized database. The proposed platform enhances operational efficiency, improves guest experience, and reduces manual workload for hotel staff. By digitizing and integrating core hotel functions, the Smart Hotel Management System contributes to efficient, scalable, and customer-centric hotel operations.