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Original Article

Grocery-On-Demand for Older Adults: A Study of Blinkit Usage, Usability and Acceptance

Dr. Neha Gupta1 Abhishek Tawar2 Khushi3 Deepanshi4 Ankit5
1 2 3 4 5 KCC Institute of Technology and Management, Greater Noida, Uttar Pradesh, India.

Published Online: March-April 2026

Pages: 77-80

References

1. Akhtar, M. A., & Farooqi, M. R. (2022). Journal of MP Institute of Social Science Research.
2. Prakash, P., & Shankar, T. (2024). International Journal of Cultural Studies and Social Sciences.
3. Rangaswamy, E., Nawaz, N., & Changzhuang, Z. (2022). Humanities and Social Sciences Communications.
4. Wolfinbarger, M., & Gilly, M. (2003). Journal of Retailing.
5. Davis, F. D. (1989). MIS Quarterly.
6. Venkatesh, V., et al. (2003). MIS Quarterly.1. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of IT. MIS Quarterly, 13(3), 319–340.
2. Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of IT: Toward a unified view. MIS Quarterly, 27(3),
425–478.
3. Wolfinbarger, M., & Gilly, M. C. (2003). eTailQ: Dimensionalizing, measuring, and predicting e-tail quality. Journal of Retailing, 79(3),183–198.
4. Chatterjee, S., & Kumar, A. (2020). Adoption of digital services in urban India. Information Systems Frontiers, 22(2), 401–415.
5. Rangaswamy, E., Nawaz, N., & Zhang, Z. (2022). Impact of digital technology on consumer behaviours. Humanities and Social Sciences
Communications, 9(1), 1–12.
6. Akhtar, M. A., & Farooqi, M. R. (2022). Online consumer purchasing behaviour towards e-grocery shopping. Journal of MP Institute of
Social Science Research.
7. Prakash, P., & Shankar, T. (2024). Transformation from e-commerce to q-commerce. International Journal of Cultural Studies and Social
Sciences.
8. Bansal, S., & Mehta, P. (2021). Trust in mobile commerce platforms. Journal of Electronic Commerce Research, 22(2), 89–102.
9. Singh, R., & Gupta, A. (2022). Operational challenges in quick commerce. Operations Management Review, 14(1), 55–67.
10. Rajesh, R., et al. (2023). Inventory transparency in last-mile delivery. Transportation Research Procedia, 72, 1023–1031.
11. Czaja, S. J., & Lee, C. C. (2007). The impact of aging on access to technology. Universal Access in the Information Society, 5(4), 341–
349.
12. Fisk, A. D., Rogers, W. A., Charness, N., Czaja, S. J., & Sharit, J. (2009). Designing for Older Adults: Principles and Creative Human
Factors Approaches. CRC Press

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