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Research Article
Feasibility Study on ATM/ITM Demand for Production with KPI Metrics in Ethiopia
Lijalem Gebrehiwet1
Yared Negussie2
Messayneh Woubshet3
1Researcher (Msc) at Ethiopian Space Science and Geospatial Institute, Addis Ababa, Ethiopia. 23Researchers(Msc) at Manufacturing Technology and Engineering Industry R& D Center, Addis Ababa, Ethiopia.
Published Online: November-December 2023
Pages: 23-43
Cite this article
↗ https://www.doi.org/10.59256/ijrtmr.20230306004References
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http://www.newyorkfed.org/ research/current issues/ci1-1.pdf.
3. Ebiringa, O. (2010). Automated teller machine and electronic payment system in automated teller machine and electronic payment
system in. Journal of Sustainable Development in Africa.
4. Okiro, K., & Ndungu, J. (2013). The impact of mobile and internet banking on performance of financial institutions in Kenya. European
Scientific Journal.
5. Chandan Kumar (2011). ATM machine, Times Bussiness School. Available at https://www.academia.edu/35481375/ATM_MACHINE
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Model for ATM: a Biometric strategy measure for enhancing E-banking security in Nigeria, International Journal of Advanced
Research in Computer Science, Volume 3, No. 5.
10. James J. & MCAndrews (2003). Automated teller machine network pricing – A review of the literature, Review of network economics,
Volume 2, Issue 2.
11. ATM or ITM - Which is right for your institution? (PDF), QDS, https://cdn2.hubspot.net/hubfs.
12. Mustafa H. Awwad & Hamed M. Shamma (2021).Consumer adoption of interactive teller machines: evidence from the Arabian Gulf,
International Journal of Electronic Banking Vol. 3, No. 1. https://doi.org/10.1504/IJEBANK.2021.117369.
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teller-machines.
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21. Strong, Rudy, Video Banking ICT Adoption (January 10, 2018). Available at SSRN: https://ssrn.com/abstract=3099802 or
http://dx.doi.org/10.2139/ssrn.3099802
22. ESM Goh Chok Tong (2017). Staying on Top of Our Game. “Speech by Mr Ong Ye Kung, Minister for Education (higher education
and skills) and second minister for defense at the launch of the financial services industry transformation map”, MAS PENTHOUSE.
23. Kevin Wack & Alan Kline (2017). The Evolution of ATM. Retrieved from www.americanbanker.com.
24. Fumiko Hayashi, Richard Sullivan, & Stuart E. Weiner (2003). A guide to the ATM and debit card industry. Payments system research
department, Federal reserve bank of Kansas city, Kansas city, Missouri, USA.
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Department, Federal Reserve Bank of Kansas City, Kansas City, Missouri, USA, 2003.
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28. Fumiko Hayashi, Richard Sullivan, and Stuart E. Weiner, 2013. A guide to the ATM and debit card industry. Payments System Research
Department, Federal Reserve Bank of Kansas City, Kansas City, Missouri, USA.
29. Janani.V, and L. Hanapraveena, 2014. ATM Transaction Security System Using Biometric Palm Print Recognition. IOSR Journal of
Electronics and Communication Engineering (IOSR-JECE). Volume 9, Issue 5, 06 – 11.
30. Salem S. M. Khalifa & Kamarudin Saadan, 2013.The formal design model of an automatic teller machine (ATM). Lecture notes on
information theory Vol. 1, No. 1.
31. Boluwaji A. Akinnuwesi, Faith-Michael E. Uzoka and Adetoba P. Obasa, 2013. Enhancing automated teller machine with multi-lingual
and multi-denominational software functionalities. Int. J. Electronic Finance, Vol. 7, No. 2.
32. Kinuthia Mungai, 2008.Factors Influencing Effective Use of Automated Teller Machines by Bank Customers in Vol. Thesis, Kenyatta
University, Nairobi, Kenya.
33. Financial-transaction-card-originated messages — Interchange message specifications, International Standard, ISO 8583, third
edition 2023-07.
34. Torrorr Bharathan, How ATMs work Automated Teller Machine (ATM). Available at
https://www.academia.edu/5787813/How_ATMs_Work_Automated_Teller_Machine_ATM_
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41. Wikipedia the Free Encyclopedia. (2010). Automated Teller Machine. [Online].
42. E. W. Croft & B. J. Spencer (2003). Fees and surcharging in automatic teller machine networks: non-bank ATM providers versus large
banks.
43. ATM Functional Requirements. Available at https://www.scribd.com/document/503523726/ATM-SYSTEM
44. Requirement document for Automatic Teller Machines, August 5.
https://www.cs.toronto.edu/~sme/CSC340F/2005/assignments/inspections/atm.pdf
45. Khalid Al-Saleh & Salaheddine Bendak (2013). An ergonomics evaluation of certain ATM dimensions. International Journal of
Occupational Safety and Ergonomics (JOSE), Vol. 19, No. 3, 347–353.
46. Australian Bankers’ Association (2001). Industry standard. Automatic teller machines (ATM). Sydney, NSW, Australia: Retrieved June
11, 2013, from: http://www.bankers.asn.au/Industry- Standards/ABAs-Accessibility-of-Electronic- Banking-/ATM Standard.
47. Pheasant S. (2003). Body space: anthropometry, ergonomics and the design of work. 2nd ed. London, UK: Taylor & Francis.
48. Grandjean E. Fitting the task to the man. A textbook of occupational ergonomics. 4th ed. London, UK: Taylor & Francis; 1988.
49. Sanders MS, McCormick EJ. Human factors in engineering and design. 7th ed. New York, NY, USA: McGraw-Hill; 1994.
50. Putz-Anderson V, editor (1988). Cumulative trauma disorders. London, UK: Taylor & Francis.
51. M. F. Rana, S. Z. Naseem, M. S. Sarfraz and U. Shoaib (2018). Ergonomics Estimation and Dimensions of ATM Usage in Pakistan
Indian Journal of Science and Technology, Vol 11(24), DOI: 10.17485/ijst/2018/v11i24/124315.
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Manufacturing 3, 3486 – 3493.
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emission and economic benefits: A study of the Anhui province ATMs industry. Sustainability, 13(20), 11373;
https://doi.org/10.3390/su132011373.
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